Remote Assist

NexGen Systems‘ Remote Assist Support allows our highly trained product specialists to view your software screen live over the internet. It’s like having a live support agent on site!

Please follow these easy steps before contacting us to speed up the Remote Assist Support.

Download and Run NexGen Remote Assist

To begin working with NexGen Remote Support, please click below to download and run the remote assist application on your PC.

Session Start

Once you have downloaded the remote assist app, you should see a screen like the below one that gives you an ID and password